Information for healthcare workers

Front line health and social care workers can go ahead and book their booster on the national booking system.

Personal protective equipment (PPE) is a requirement of health and safety legislation. Due to the infectious nature of Covid-19, it is important that all staff are able to access PPE and wear PPE appropriately. Please follow the national guidance on using PPE.

The steps for ordering PPE are as follows:

  1. Step 1 – For all those registered with the Department of Health and Social Care emergency PPE Portal, this service will continue to provide emergency PPE, centrally funded, until March 2022 (at least). Here is a link to all the latest information and quantities available via the portal. PPE portal: how to order COVID-19 personal protective equipment (PPE) - GOV.UK ( The customer service team are also available on 0800 876 6802 if you have questions about using the PPE Portal (7am-7pm, 7 days a week).
  2. Step 2 - Ordering PPE via Supply Chain is on hold. However, you are able to order via your BAU suppliers i.e., wholesalers, healthcare providers etc. This is at your own cost.
  3. Step 3 – Reaching out to local organisations for emergency support, in the form of Mutual Aid. Or you can contact the London Regional Team by email to arrange Mutual Aid from elsewhere in London.
  4. Step 4 – In the unlikely event that you are unable to obtain PPE via Steps 1-3, please contact our procurement team via email at for further advice.

Clinical guidance

The NHS England website hosts detailed guidance for clinicians and others working in the NHS about hospital hubs, primary care centres, equipment, supplies etc.

In addition to the NHSE Covid-19 primary care hub there is specific primary care guidance on:

Guidance has been issued for hospital hubs, vaccination centres (large scale centres) and vaccination services (community and primary care-led services), along with usage guidelines and naming structure.

All vaccination sites can also download short animations and posters to display in waiting room areas. Animations are available in 16 different languages.

The national standards describe the training that should be given to all practitioners engaging in any aspect of immunisation so that they are able to confidently, competently and effectively promote and administer vaccinations. The Public Health England generic immunisation training standards are here.

Guidance and training resources to support vaccinators including an e-learning module are on the website. These specific Covid-19 training resources are on the GOV.Uk website here.

Health Education England offer an e-learning programme that provides theoretical training. Those new to, or returning to vaccination after a prolonged period, will also require face to face practical training in vaccine administration and assessment and competency sign-off before administering the COVID-19 vaccine.

Forms and leaflets

The Government website provides resources on consent forms, and a range of patient leaflets e.g. guides for older adults, for women of childbearing age, for healthcare workers and social care staff; what to expect after vaccination; posters for care homes and healthcare settings etc.

You can order leaflets on the Health Publications website here. Please note:

  • Even if an item is out of stock, it is being replenished daily.
  • Please only get enough stock for the vaccine you are getting as print materials continue to be updated. 

A detailed guide on the different publications available to support the programme can be found here. 

What to expect after your COVID-19 vaccinations (Public Health England Leaflet)

Detailed patient information leaflet for UK recipients on the Pfizer BioNTech vaccine

Detailed information leaflet for UK recipients on the AstraZeneca vaccine.

Materials for people with a learning disability

These resources will help staff provide accessible appointments to ensure people with a learning disability and autistic people in a high-risk group have safe and equitable access to COVID-19 vaccination:

Additional training materials for COVID 19 vaccinators and volunteers provide top tips on communicating with people with a learning disability and autistic people and reasonable adjustments that should be considered.

Public education materials

A wide range of resources for the campaign are available on the Public Health England Campaign Resource Centre. These include Posters, Social animations and Social media assets.

COVID-19 vaccination patient leaflet (Public Health England)

COVID-19 vaccine for health and social care workers leaflet (Public Health England)

Poster that explains the priority groups

To order leaflets please visit the Health Publications website.

Written resources in community languages 

Updated: 05/10/2022