Mental health services for young people

Below you can find information about mental health services available across north east London.

Children and Adolescent Mental Health Services: Details of the CAMHS services available in each local area.

Crisis line: Contact Mental Health Direct on 0300 555 1000

Brookside Adolescent Unit: The Brookside unit is divided into two main services onsite – there are two inpatient services – the inpatient service and the Young People’s Home Treatment Team. 

Brookside Unit, 107a Barley Lane, Goodmayes, Essex, IG3 8XQ
Tel: 0300 555 1156. Fax: 0844 493 0274
Opening times: 24 hours
Referrals: Please email brookside.admin@nelft.nhs.uk or out of hours please email brookside.teamsharedemail@nelft.nhs.uk

Young People Home Treatment Team (YPHTT): works alongside an inpatient service; it aims to increase the service scope to provide best evidence-based practice for young people with acute mental health conditions and their families, in the least restrictive manner, to enhance patient experience. Home treatment, which implies, “hospital in the home” can act as a bridge between inpatient services and community services, to prevent an admission, or facilitate early discharge back to the community. See contact details above for Brookside.

Kooth: Free, safe and anonymous online support for 11-19-year olds, visit their website. 

A full directory of children’s mental health services can be found here.

City & Hackney Single Point of Access to Children and Adolescent Mental Health Services (CAMHS): Monday – Friday during office hours (9:00 – 17:00). Open for professionals’ referrals (referral form) via email at huh-tr.camhs-spa@nhs.net, with staff available to offer advice over the phone 020 7014 7079.   

Crisis line: offer crisis support 24/7, contact 0800 073 0006 

Children & Family Clinical Service: open for professional referrals through Children and Family services on 0208 356 5000. You can also contact the team for Emergency out of hours on 0208 356 2710. 

Kooth: Free, safe and anonymous online support for 11-19 year olds visit their website. 

Newham Children and Adolescent Mental Health Services (CAMHS): open for self-referrals, with staff available to offer advice over the phone 020 8430 9000.

Self booking for groups and workshops, no referral required: 
https://www.eventbrite.co.uk/o/newham-camhs-workshops-23209370238
https://www.eventbrite.co.uk/e/online-pop-up-camhs-newham-registration-102088330946

Crisis line: Offer crisis support 24/7, contact the Newham Mental Health Crisis Line on freephone 0800 073 0066.

Newham CYP befriending: (by referral only, initial contact will be made by the social worker or other professional who is in touch with the young person). For CYP known to services or identifies as Young Carer, Care Leaver of LGBTQI+ yourtime@newham.gov.uk

Kooth: Free, safe and anonymous online support for 11-19 year olds, visit their website. 

HeadStart Newham: HeadStart are supporting CYP aged 10-16, parents/carers and schools within Newham. Latest information available on their website. 

Newham’s Local Offer: Throughout Covid-19 partners are constantly updating information, resources and service changes, visit their website.  

Tower Hamlets Children and Adolescent Mental Health Services (CAMHS): open for referrals, with staff available to offer interventions, advice and support over the phone or video call. Referrals can be made through GPs or by calling CAMHS on 020 7426 2375 Monday to Friday between 9:00 – 17:00 

Crisis line: offer crisis support 24/7 call the Tower Hamlets Mental Health Crisis Line on freephone 0800 073 0003.

Tower Hamlets Community Eating Disorders Service: for concerns around eating difficulties and weight loss call 020 8215 5270 from 09:00 – 17:00 daily.

Step Forward: counselling for young people between the age of 11 and 21 (up to 25 with SEND). Open for referrals, call 07961 201 234 or email on info@step-forward.org  

Safe East: support for issues relating to poor sexual health, substance misuse and emotional wellbeing for children 10 to 19 years (up to 25 with SEND or LAC). Contact the service on 020 3954 0091 or via the ChatHealth text messaging service on 07520 615 593. For urgent support call 07860 438 459. Agencies can send referrals to compass.towerhamletsyphws@nhs.net 

Tower Hamlet’s Local Offer: Throughout Covid-19 partners are constantly updating information, resources and service changes on Tower Hamlets’ Local Offer 

Kooth: Free, safe and anonymous online support for 11-19 year olds, visit their website. 

Waltham Forest Children and Adolescent Mental Health Services (CAMHS): open for referrals, with staff available to offer interventions, advice and support over the phone or using digital technologies. Tel: 0300 555 1247 Email: walthamforest.camhs@nhs.net

Crisis line: Offer crisis support 24/7. Contact Mental Health Direct: 0300 555 1000

Kooth: Free, safe and anonymous online support for 11-19 year olds, on their website. 

National resources

  •  Advice for parents, guardians and carers on how to help and support a child or young person with mental ill health, suicidal thoughts or self-harming behaviours.
  •  A case study on protecting the most vulnerable mental health patients during a pandemic.
  •  What to do if you’re a young person and it’s all getting too much.
  •  What to do if you’re a student and it’s all getting too much.
  •  Mind mental health charity.
  •  Contact the Samaritans, whatever you’re going through. They are available 24 hours a day, 365 days a year.
  •  See also a full list of national support services.

Downloads

Executive summary - CAMHS plans [pdf 1.79 mb]
Final CAMHS plan - Tower Hamlets [pdf 4.33 mb]
CAMHS Strategic Health Needs Assessment - full report [pdf 3.15 mb]
Final CAMHS plan - Waltham Forest [pdf 5.46 mb]
CAMHS Strategic Health Needs Assessment - summary [pdf 3.51 mb]
Children and young people mental health and wellbeing programme - draft plan [pdf 1.75 mb]
Draft CAMHS plan - Havering [doc 34.51 mb]
Final CAMHS plan - Newham [pdf 1.6 mb]
Draft CAMHS plan - City and Hackney [doc 6.87 mb]
Draft CAMHS plan - Redbridge [doc 30.77 mb]
Draft CAMHS plan - Barking and Dagenham [doc 36.32 mb]
UPDATED: 02/12/2022