Patient engagement was at the heart of the Mile End Early Diagnosis Centre, which provides capacity for an extra 16,500 vital procedures annually for local residents across north east London.
Patients were involved from the very start of the project, over two years ago, and they have provided invaluable input into both the design of the building and the patient pathway itself, to ensure the patient journey was right from day one.
The result of this is that since opening in March 2021, they have received 100 per cent positive feedback from service users.