Systems: Inhealthcare - North East London Health & Care Partnership

Thank you for agreeing to join the Care Homes Remote Monitoring Project and we hope that you are excited to be a part of this digital transformation initiative.

We see this as a critical programme of work to ensure that we connect our care home residents with their local Primary Care Network to make care as efficient as possible. We can ensure that we continue to deliver high quality care to our residents, even with the restrictions COVID has brought us. This is a great opportunity for us to move in to the digital age.

Thank you all for your continued support and commitment to your patients and residents.

Resources

Inhealthcare TalentLMS E-Learning Platform

There are a number of resources that you can use to complete your training. You must complete training to get your login details to the Inhealthcare system. Please submit a training consent form (right) to confirm that you have completed training.

This e-learning platform has all the training material you need to support you with the Inhealthcare Remote Monitoring system.

Additional Training Videos

Inhealthcare is a digital, remote home monitoring solution for care home patients. Below are training videos on how to use the system.

User Maintenance

In this video River Grant, Inhealthcare Technical Analyst, demonstrates how users can be added and managed within the desktop version of the Inhealthcare system.

Adding a Patient

In this video River Grant, Inhealthcare Technical Analyst, shows how a patient can be added onto the desktop version of the Inhealthcare system – a process often known as ‘on-boarding’.

Activating a Service

In this video River Grant, Inhealthcare Technical Analyst, shows how you can activate and configure the NEL News Monitoring Service for a patient on the desktop version of the Inhealthcare system.

Reviewing Readings and SBARD

In this video River Grant, Inhealthcare Technical Analyst, demonstrates the actions that need to be undertaken when a NEWS2 Monitoring threshold for a patient has been breached on the desktop version of the Inhealthcare system.

Skipping ahead a scheduled time in testing

In this video River Grant, Inhealthcare Technical Analyst, shows how a scheduled task for a patient can be changed on the desktop version of the Inhealthcare system – this involves changing the current workflow of the patient.

Once you have completeted training through the Inhealthcare website, attended an Inhealthcare training session, watched these videos or read the the guides you please submit the training consent form by clicking the link (right).

Here you will find all the training you need to support you with the Inhealthcare remote moitoring system: Inhealthcare system.

Additional Training Videos

Submitting a Reading

In this video River Grant, Inhealthcare Technical Analyst, demonstrates how a patient’s NEL NEWS Monitoring (NEWS2 – Scheduled) can be recorded and submitted using the Inhealthcare Professional Application.

Restore2 and SBARD

In this video River Grant, Inhealthcare Technical Analyst, shows how a patient’s NEL NEWS Monitoring (Restore2 – Adhoc) can be recorded and submitted – please note, there is also a demonstration of how to complete a SBARD for the same patient.

Once you have completeted training through the I nhealthcare website, attended an Inhealthcare training session, watched these videos or read the the guides you please submit the training consent form by clicking the link (right).

E-Care App

Care City have developed a training app for care staff that is easy to use called E-Care. The aim of the app is to use case studies to enhance a learner’s knowledge and skills to better care for a service user. The carer will learn:

About the main systems of the body and how they work (such as lungs and heart)
To spot the soft signs of deteriorating health
To use digital tools to take observations
To share information appropriately with healthcare professionals.

Please see QR codes and links below to enable you to download the E-Care app from Care City as an additional training resource for the remote monitoring of service users.

E Care QR Google Google Play Store: click this link from your phone and it’ll take you directly to the app in the Google Play Store. You can also scan the QR Code with your phone/tablet camera below and it will take you to straight to the app in the Google Play Store to download.

E Care QR Apple Apple App Store: click this link from your phone and it’ll take you directly to the app in the Apple App Store. You can also scan the QR Code with your phone/tablet camera below and it will take you to straight to the app in the Apple App Store to download.

Link for the survey

https://digitalhealthlondon.typeform.com/to/xNKZQcmW

Who should complete the survey?

All care home staff within the care homes using the remote monitoring product, including care homes that may not have been live at the time of the baseline care home survey, and staff who did not complete the baseline survey

Timeline

The survey links are now live, and will stay live open for 6 weeks until Friday March 11

What is this survey about?

A number of care homes across London, including your place of work, are using remote monitoring solutions to care for residents (Docobo, Inhealthcare, Vcare, Arc, Whzan or Feebris). NEL are using Feebris and Inhealthcare to remotely monitor residents. The ICS is undertaking an evaluation to understand any impact the technology might have on residents, care home staff and the wider health care system.

As part of this evaluation, it is important to understand the experiences and perspectives of care home staff who use the technology. A baseline survey was done in 2021, and 170 care home staff from across London completed the survey. This survey being shared here is the follow-up to that survey to see if there are any changes in experiences and perspectives from care home staff.

We would like to hear from you regardless of whether you completed the baseline survey or not

How long will the survey take?

It will take 5-10 minutes.

How do I complete the survey?

Please follow this link: https://digitalhealthlondon.typeform.com/to/xNKZQcmW

Will my answers be confidential?

All your answers will be kept confidential, and comparisons are only made on an ICS / London-wide level. Completing the survey is voluntary, but by doing so you are agreeing for us to collect, store and use the information that you provide. We will do so in a way that ensures confidentiality of what you tell us and we will comply with the relevant EU GDPR and other data protection laws.

Can we see the baseline survey results?

The interim evaluation report is available to read here and summarises the baseline survey results. Thank you to all who have contributed so far.

When will the final evaluation be done?

The evaluation will be published in April 2022, and will go live on this webpage.

Link for the survey

https://digitalhealthlondon.typeform.com/to/yWy5l1ri

Who should complete the survey?

All GPs working with all homes involved in this programme of work. Practice managers are asked to share with all GPs in the practice, as opposed to nominating a single respondent.

Timeline

The survey links are now live and will stay live until Friday March 11

What is this survey about?

A number of care homes and GP practices across London are using remote monitoring solutions to care for residents together (Docobo, Inhealthcare, Vcare, Arc, Whzan or Feebris). NEL are using Feebris and Inhealthcare to remotely monitor residents. This is part of a wider NHSX funded project, the Innovation Collaborative.

The London ICSs are undertaking an evaluation to understand any impact the technologies might have on residents, care home staff and the wider health care system. A high-level approach is detailed in the interim report. As part of this evaluation, it is important to understand the experiences and perspectives of GPs who use the technology in the care of residents in care homes assigned to their practice.